We love it when people leave us reviews on Yelp and Google. Truly. Sure, any business loves a good review, but for us it’s something a little more personal. When we sit down with a client, often multiple times (consults, then tattoos that require multiple sessions..), we get to know them a bit and they also get to know us. Getting a tattoo is by far a more personal and lengthy experience than say, going into a store and buying a product off the shelf and interacting with the cashier or floor salesperson. So when a person leaves us a review, good or bad, we take it to heart a bit more than other businesses might.
These days, we’re favoring Google over Yelp when it comes to customer reviews, and we’re trying to direct people there. Why? Because Yelp automatically filters 99% of our reviews, and in doing so, all of the kind words from our clients become hidden from us and the rest of the world. Plus, it’s unfair that our clients take the time to write about us, only for it to become filtered within a day or two! Here are a couple of our recent favorite reviews, now hiding behind Yelp’s filter (note: you can read filtered reviews by scrolling down to the bottom of our page and clicking the “# filtered” link).
“I am wicked glad I did NOT real the reviews before we went in! We had Steve, sure he is quiet but that allowed for my friend and I, getting matching tattoos, to chat! He was EXCELLENT at his job, which IS tattooing and not small talk and the front of store woman was spot on, polite, friendly and did her job excellently! My ex husband and I OWNED a tattoo shop and I think this one is lovely, clean, and in a great location!” -Gypsy
Gypsy also included this photo in her Yelp profile!:
“I recently got work done at witch city ink and I couldn’t be more satisfied! I was tattooed by Natan Alexander who did an amazing portrait of my son. The atmosphere of the shop was very serene and helped relax me before game time. By far the best parlor I’ve been to in New England. I’ll be going back real soon.” -Kyle
And those are just two of eighty-two filtered reviews! We’ve said it before, but it’s worth repeating — we have the BEST clients.
So while we encourage you to leave us reviews over on Google rather than Yelp, we’d like to give a little thank you to for taking time out of your busy schedules to leave us kind words — if you leave or have left us a positive review, we would love to give you a t-shirt the next time you stop by the shop. Or hugs*. Giant ones.
*Hugs will be dispensed by Steve, the official Witch City Ink hug-giver.